How Can I Receive My bill?
To help us minimize our costs, Lake Chelan Reclamation now offers the ability to email you a PDF statement. By enrolling, you will receive your Utility Statement as a PDF directly to your email address. To sign up, complete the bottom portion of your current Billing Statement and return it with your payment, or email your request to Staff@lcrd.org or contact our office at 509-687-3548.
If you would still like to receive a printed utility bill, bills will be mailed to your address on file when they become available.
How Can I Pay My Bill?
Currently at this time, Lake Chelan Reclamation District accepts the following methods of payment:
Unfortunately, here at our office we are unable to run your Debit Card or a Credit Card. If you wish to make a payment using a credit card, you may do so by creating an account (REGISTER HERE) on our website and follow the prompts.
LCRD is proud to offer Online Account Access. Enroll HERE and enjoy the following benefits:
Turn-off day is the second Wednesday of every other month. A list of the delinquent accounts is generated by the Billing Clerk. The list is given to the Meter Readers to create a route for disconnection of water services. The Meter Readers disconnect the water services to all residents on the list. Accounts are updated as payments are received. Only upon payment of the full delinquent balance will the Meter Readers reinstate water services for accounts that have been turned off delinquent. Payments cannot be accepted in the field by the Meter Reader, nor can they negotiate payment options with you.
NOTE: The service charge for all water turn-offs shall be thirty dollars ($30). Once balance has been paid in full and services wish to be resumed, a water turn-on between the hours of 8 a.m. and 4 p.m. is subject to an additional thirty dollar ($30) fee. If you wish to have the water turned on during non-business hours or on a weekend (not a normal working day (Mon-Fri 8 am- 4 pm), the fee shall be ninety dollars ($90). Therefore, if you make a payment after 4:00 pm on turn-off day and you would like to have your services restored there is an additional service charge of $90.00. If you wish to avoid the additional charge, services can be restored first thing the following business day at the cost of thirty ($30). If your water services have been disconnected for non-payment, DO NOT cut the padlock to reactivate your own water services. This is considered an illegal turn-on. Meters found turned on illegally are removed until the total account balance and any additional fees and damages are paid.
For More Information - Call (509)687-3548